I've always charged the same price 365 days per year. However from 2025, on Christmas bookings, an extra one-off £10 per booking will be charged, 100% of which is paid straight to my dedicated team who are tirelessly helping to care for your furry friends on these days. But please check our opening hours as we do close for arrivals and collections over the 3 day Christmas period too.

Generally no, they stay in walk-in rooms or runs. There are a couple of unique cases where owners chose to house a rabbit in a hutch, for medical reasons etc.

Yes you are welcome to arrange a viewing before your holiday. In fact, I strongly advise that you visit a few boarding establishments BEFORE making your booking, to make sure you're 100% happy about where you are leaving your pets. I am confident that you will leave feeling totally reassured. 

We prefer check-ins to be made at our reception area by the front of the house. This maintains the peace and quiet of the hotel, so our guests can rest undisturbed. It also helps us focus more of our time on guests than on humans!

Another thing worth thinking about, which we have learned from experience... if you have a sensitive bunny who doesn’t cope well with the journey here, it's best to put them straight in their room and leave them to relax. They may need a few minutes peace to recover from the journey - peace which they will sense from the other bunnies as soon as they arrive. Prolonged fussing from an anxious human doesn't settle the bunny in my experience, and we need to get them happily munching asap. So please trust me to settle your bunny. I'll soon let you know if I have concerns.

We are open all year round. Alvina, Lauren and I run the hotel together, so it's 'bunny business as usual', should one of us become ill or go on holiday.

No, I cannot accept un-vaccinated rabbits. 

If you have no certificates, an email directly from your vet to me would be acceptable too. Your rabbit will not be able to stay here without proof of adequate cover. This is why I ask for vaccine proof at least 3 weeks before your arrival date. Please check the vaccine page for clarification.

I've been caring for rabbits and guinea pigs professionally for over 20 years - I am VERY experienced the care of rabbits and guinea pigs. Of course a pet's health can deteriorate suddenly for many reasons, however I notice changes in behaviour and subtle tell tale signs of illness way before a less-experienced person would. Some illnesses such as gut stasis can cause rabbit fatality very quickly so I take no chances. I keep a stock of fibreplex and syringes for immediate emergency hydration if appropriate, and whatever the time of day or night, your rabbit will be taken to the vet. 

Sorry but no, all male bunnies must be neutered. We strongly advise females to be neutered too. 

I no longer offer daily updates due to the excessive messages and calls we were receiving during busy periods. We need to give our guests our full time, love and attention - which we can't do if we are always on the phone! So please keep the update/picture requests to a minimum; I promise I will contact you / your emergency contact immediately should I have any concerns.

I’m afraid we don’t allow cameras in the rooms, as it wouldn’t be fair on our team.